Reservation must be made direct to Straits Central Travel & Tour Agencies Sdn Bhd office in Kuching, Malaysia via email by logging on the provided enquiry submission button or fax +6082-235122  or +6082-242295 Our Kuching office in East Malaysia is only entitled to offer the price and confirm the reservations. Rates are quoted net in United States Dollar (unless otherwise stated) and Straits Central Travel & Tour Agencies reserve the right to change (the rates) with or without prior notice.

PAYMENT
Advance payment of a minimum of 50% of the total amount must be made upon confirmation of the program or 30 days prior to arrival, whichever is earlier. The payment may be made payable t
Straits Central Travel & Tour Agencies
Public Bank A/C N 31056 49623
Padungan Branch, No. 789 Jln Chan Bee Kiew
Jln Padungan, 93100 Kuching, Sarawak
MALAYSIA

Proof of payment such as a Bank-in-slip or similar, must be faxed t +6082-235122
Remaining balance must be made the latest within one week prior to the date of arrival. Payment to be made as per pre arrangement and Straits Central Travel & Tour Agencies Sdn Bhd reserves the right to cancel reservations unless remittance reached prior to the date of arrival. However some particular payment conditions or credit facilities may be negotiated upon request.

VALIDITY
Prices quoted are valid according to the date specified on the website, quotation, correspondences, invoice etc. Straits Central Travel & Tour Agencies Sdn Bhd warrants that the prices or rates quoted are correct at the time of issuance but are subject to change in line with market, tax or currency fluctuation with or without prior notice.

ACCOMMODATION
Accommodation is provided as indicated and facilities such as private bath, air conditioning system, hot and cold water. Straits Central Travel & Tour Agencies Sdn Bhd provide the best available alternative where the facilities do not exist. Should circumstances dictate, accommodation at alternate hotels of equal quality will be provided. Rate is based on two person sharing a room. If a separate single room is require, there will be a single supplement liable. Daily breakfast, service charges and taxes at hotels are normally included if not otherwise indicate clearly.

MEAL
Generally, Breakfast [B] is served at hotels in the main cities, unless otherwise stated. If Full board or Half board is indicated in the tour price Straits Central Travel & Tour Agencies Sdn Bhd provides either Lunch [L] and [or] Dinner [D] in hotels, lodges, guesthouses, or in appropriate local restaurants. Box lunch or dinner will be provided on various trekking and adventure programs.

GROUND TRANSPORTATION
Round trip transfers between airports, rail depos, piers and hotels by coach , mini van, or limousine are included as indicated. Full time ground transport covers above mentioned transport facilities in full time of client's disposal. Inter cities private transfer covers coaches, mini-van or car between one major city to another. Straits Central Travel & Tour Agencies Sdn Bhd utilize all vehicles equipped with air-conditioned system however due to poor road condition and poor quality gas the system may not function properly. In some areas, where facilities do not exist we will provide with the best available.